How much does shipping cost?
Shipping is free for all orders over $100. A flat rate of $10 applies to all orders under $100.
Do you ship internationally?
Not at this time. We currently ship to Australian addresses only.
How long does shipping take?
All parcels are shipped from Saison's Melbourne warehouse facility using Australia Post eParcel. Once an online order has been placed, it will be dispatched within 24 hours. Delivery to Australian capital cities and surrounds is approximately 2-7 business days depending on your location. Please refer to the Australia Post website for details. Saison does not guarantee a delivery date. All parcels carry a barcode which is scanned during the delivery process. A signature is required upon delivery. If you would like to provide special instructions for delivery (Eg. Authority to leave), please include this information in the 'Instructions' section of the check-out when making your purchase. Please note that if special delivery instructions are provided, Saison takes no responsibility for lost or stolen items. Should the delivery address be unattended, an 'Attempted Delivery' card will be left and the parcel will be taken to the closest Post Office for collection.
If an order is required urgently we are happy to arrange Express Delivery. Please contact our Melbourne head office on 03-9078-3747 and we will provide a quotation based on the weights and dimensions of the parcel.
Click and Collect
Orders over $100 are able to be collected from our Melbourne head office. Simply place your order ensuring that it is over $100 with no freight added. Add a comment into notes mentioning that you wish to collect your order. We will then contact you once the order is ready to go. Our office address is Unit 12, 2 Bromham Place, Richmond.
Weekends and Public Holidays
Please note that Saison does not dispatch orders on weekend’s or Victorian public holidays.