How much does shipping cost?
Shipping is free for all orders over $100. A flat rate of $10 applies to all orders under $100.
Do you ship internationally?
Not at this time. We currently ship to Australian addresses only.
How long does shipping take?
All parcels are shipped from Saison's Melbourne warehouse facility. Once an online order has been placed, it will be dispatched within 1-2 business days.
You will receive an email with your tracking information once your order has been shipped. You may track your order via Shippit.com once your order has been dispatched from our warehouse.
Approximate times are as follows;
Metropolitan (Melbourne, Sydney, Brisbane, Adelaide) - 2 to 3 business days
Regional NSW, VIC, QLD, ACT, SA, WA, NT - 4 to 6 business days
Remote QLD, SA, WA, NT, TAS - 7 to 10 business days
Please note: Shipping times are a guideline only and are subject to change. You may experience slightly longer delivery times during peak periods (Christmas, Mother's Day, etc), promotional campaigns, due to wild weather, or due to other delivery issues that are unforeseen or unavoidable events beyond Saison's control.
If an order is required urgently we are happy to arrange Express Delivery. Please contact our Melbourne head office on 03-9078-3747 and we will provide a quotation based on the weights and dimensions of the parcel.
Click and Collect
Orders over $100 are able to be collected from our Melbourne head office. Simply place your order ensuring that it is over $100 with no freight added. Add a comment into notes mentioning that you wish to collect your order. We will then contact you once the order is ready to go. Our office address is Unit 12, 2 Bromham Place, Richmond.
Weekends and Public Holidays
Please note that Saison does not dispatch orders on weekend’s or Victorian public holidays.